Southeastern Massachusetts, Rhode Island, Cape Cod, and surrounding areas
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Available Positions
Service Technician - Drain Cleaner
Bay State Sewage Disposal Inc in Lakeville, MA 02347
Job details
Pay: $20 - $28 an hour
Job Type: Full-time
Shift and Schedule:
Drain Cleaner
Specific Responsibilities:
Job Requirements:
Job Description:
Benefits:
Benefit Conditions: The waiting period may apply
Pay Frequency: Weekly
Typical start time: 7 AM
Typical end time: 4 PM
Work Remotely: No
License/Certification:
License (Preferred)
Work Location: Multiple Locations
Customer Service Representative
Bay State Sewage Disposal Inc in Lakeville, MA 02347
Job details
Pay: $20 - $28 an hour
Job Type Full-time
Shift and Schedule:
Benefits:
Benefit Conditions:
This position is in a high-paced call center that handles orders and emergency service for residential accounts. This position would be best for someone who is self-motivated, thrives in high-paced environment, positive attitude, and competitive. Our company is growing fast and we are looking for individuals who are looking to grow with us!
Ideal Candidates must have the following:
COVID-19 Precaution(s):
Work Remotely
COVID-19 considerations:
Education:
Experience:
Work Location: In person
Job purpose
This position will focus on gaining new leads and converting them into ongoing customers by building lasting connections and relationships with them. This position involves cold calling new potential customers to provide them with all services offered and working with existing customers to sell/provide additional services
Duties and responsibilities
⦁ Responsible for establishing, growing, and managing new and existing customer relationships and communications.
⦁ Must learn our customer's businesses, understand their needs and challenges, and develop solutions to meet their needs.
⦁ Maintain and enhance product and technical knowledge in all services provided.
⦁ Must continue to identify business needs and opportunities, as well as develop and implement customized solutions for our customers.
⦁ Execute high-quality outgoing cold calls to prospects in order to secure new business.
⦁ Must have a strong phone presence.
⦁ Must be comfortable calling on business owners and asking them to purchase our products and services.
⦁ Communicate customer concerns to management on a daily basis.
⦁ Follow-up on leads and sales opportunities.
⦁ Maintain accurate records of all sales and prospecting activities in Salesforce.
⦁ Learn all functions of the customer service department.
⦁ Contribute to the team effort of the company.
Qualifications
⦁ Must have a High School Degree or equivalent.
⦁ Knowledge of the sales process from initiation to close.
⦁ Previous experience in an outbound call center, inside sales experience, or related sales experience.
⦁ Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel and CRM/Salesforce experience.
⦁ Comfortable making cold calls and talking to new people all day.
⦁ Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers.
⦁ Persuasive and goal-oriented.
⦁ Possesses an energetic, outgoing, and friendly demeanor.
⦁ Eager to expand the company with new sales, customers, and territories.
⦁ Self-motivated and self-directed.
⦁ Able to multitask, prioritize, and manage time efficiently.
⦁ Have an in-depth understanding of company services and its position in the industry.
⦁ Ability to work independently or as an active member of a team.
We are looking for a motivated diesel mechanic to maintain, diagnose, and repair heavy-duty diesel-powered CDL tractors to ensure our crews have safe available equipment.
The Diesel Mechanic position is based out of Lakeville, MA.
Qualifications and Requirements of Diesel Mechanic
Shift hours 11:00 am to 7:00 pm
Experience working on heavy-duty Tractors, Trailers, Class A, B, and C, equipment, etc
A valid driver's License and clean driving record are required
Work Location: One location
Job Type: Full-time
Pay: $35.00 - $40.00 per hour
Experience level:
5 years
Schedule:
8-hour shift
Monday to Friday
Ability to commute/relocate:
Lakeville, MA: Reliably commute or planning to relocate before starting work (Required)
Experience:
Work Location: In person
Job purpose
This position is responsible for residential and commercial pumping and disposal of non-hazardous waste and has direct contact with Bay State Sewage Disposal Inc.’s customers.
Responsibilities include operating a company service truck and driving to various locations to pump.
Duties and responsibilities
• Follow safety rules and exercise safe work practices in accordance with Bay State Sewage Disposal Inc.’s DOT requirements.
• Prepare for each service job to maximize efficiency(get truck ready, tools, etc.) by following daily pre-trip maintenance inspections (check fluids, tires, supplies) and document checks on standard DVIR (Driver Vehicle Inspection Report.)
• Pump the total number of gallons of non-hazardous waste that is noted on the work order.
• Once pump truck is full dump the waste at a specific waste disposal dump specified by the dispatcher.
• Perform customer service interaction when on work site to ensure customer satisfaction.
• Observe and note defective septic component systems, adverse buildup or hazards on the work order in the Salesforce CRM and provide any recommended maintenance or service to customer.
• Collect payment from customer if noted on work order.
• Fill out necessary Board of Health paperwork for required towns.
• Respond to trouble/emergency calls in a timely manner.
• Follow all Bay State Sewage Disposal Inc.’s protocols.
• Perform other duties as assigned by management.
Qualifications
• Must have a valid driver’s license with an acceptable driving record
• Must Hold a Class A or B CDL with tanker endorsement
• Must have knowledge of using IPad
• Ability to successfully pass DOT drug screen, medical certification, physical exam and road test
• High-School Diploma or equivalent
Working conditions
• You are regularly exposed to outside weather conditions and non-hazardous fumes
• Must be comfortable working independently
• Interaction with customers
Physical requirements
• Ability to lift up to 150 lbs
Job purpose
This position is responsible for the coordination and utilization of drivers and trucks maximizing productivity to ensure prompt, courteous and efficient service to all our customers.
The Dispatcher will work alongside customer service and operations personnel to help coordinate scheduling, manage communication, and will plan and assess the dispatch of drivers to meet customer expectations. Responsible for managing a group of drivers with dual goals to maintain a high level of on time customer service and supporting driver needs while directing their work. The position holds a prominent level of responsibility for service, productivity and driver retention.
Duties and responsibilities
• Communicate with and manage drivers via phone, text and Salesforce about jobs, trip planning, maintenance and all other aspects involving drivers.
• Maintain accurate computer dispatch via Salesforce Field Service and scheduling records to ensure smooth and accurate communication flow.
• Ensure route completion via the driver check-in- process.
• Ensure drivers have all paperwork/info necessary to complete their jobs.
• Maintain a respectful attitude when dealing with drivers, co-workers potential customers, to help foster existing relationships and build new ones.
• Report driver performance issues or concerns to appropriate management for resolution.
• Maintain a feeling of pride in work; strives to achieve all goals.
• Regular, predictable attendance is an essential function of this position.
Knowledge, Skills and Abilities
• Strong knowledge in logistics in the Trucking Industry.
• Knowledge in the Septic Industry.
• Strong knowledge of Fleetmatics and Salesforce Field Service.
• Ability to communicate effectively in a fast-paced environment.
• Good follow through ability; adheres to work schedule and follows through on challenges as they arise.
• Ability to adhere to company policies and rules set forth; promotes the company’s safety standards; does not take inappropriate risks.
• Strong Organizational skills with the ability to prioritize.
• Efficient with Microsoft Word, Excel, Salesforce.
Required Qualifications
• High School Diploma or Equivalent
• 1 to 3 years in Dispatch Operations
• Experience in customer-facing position
• Experience with Salesforce
• Knowledge of the Septic Industry
• Detail Oriented
Description Title
Bay State Sewage Disposal Inc. is a fast growing service based company looking for an in house Salesforce Administrator to maintain and grow our Salesforce environment.
About the Role
Required
Demonstrated experience in Service Cloud with both Classic and Lightning framework on administration/configurations standpoint
Job Type: Full-time
Benefits:
Schedule:
Experience:
Work Location: In person
Description Title
Interior Grease Service Technician
Bay State Sewage Disposal Inc in Lakeville, MA 02347
Job details
Pay: $20 an hour
Job Type: Full-time
Shift and Schedule:
8-hour shift
Monday to Friday
Interior Grease Service Technician
Job Requirements:
Provide effective communication between customers and Bay State Sewage Disposal, Inc.
Inspect grease trap buildup and hazards.
Prepare for each service job to maximize efficiency (get truck ready, tools, etc.)
Drive van to and from job site, following all traffic laws.
Remove grease buildup from commercial kitchen grease trap systems.
Completion and submission of work completed on IPad.
Respond to trouble/emergency calls in a timely manner.
Must practice safe work methods to remain accident and injury free. Must have the ability to recognize hazards inherent in routine and non-routine tasks and adjust to avoid loss, injury or accident.
Other duties as assigned by Management
Job Description:
This position primarily works with our commercial accounts; this position is responsible for the maintenance of grease traps typically located inside restaurants and supermarkets.
Specific Responsibilities:
Perform drain cleaning on plumbing systems
Perform minor to non-complex service work on plumbing systems in commercial and residential environments
Communicate problems, propose solutions, and explain billing to customers
Benefits:
Paid Time Off
Heath Insurance
Dental Insurance
Life Insurance
Vision Insurance
401K
401K Matching
License/Certification:
License (Preferred)
Work Location: Multiple Locations
If you answered yes to any of these questions, Bay State Sewage Disposal, Inc. Environmental Services Company may be the perfect fit for you.
We are Massachusetts’ largest family-owned septic service, drain cleaning, and sewage disposal company, growing fast, and need great people to join our team. Since 1984, we’ve built a reputation for being the best in the septic service and waste disposal industry and we know that our customers are happy when our employees are happy.
Many members of our team have been with us from the very beginning and have called themselves a part of the Bay State Sewage Disposal family for decades. The reason so many of our employees have been with us so long is we trust our people, treat everyone with respect and give our team the opportunity to make a great living.
We offer best-in-industry benefits that include:
If you think that you are a great fit for Bay State Sewage Disposal and want to explore joining our team, please fill out the form or call us directly and ask for a member of our management team at (508) 290-0548.
Southeastern Massachusetts, Rhode Island, and Cape Cod
and surrounding areas
Main Phone: (508) 290-0548
Alternate Phone: (508) 947-2636
24/7 Emergency Services
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