Customer Service Representative

This position is in a high-paced call center that handles orders and emergency service for residential accounts. This position would be best for someone who is self-motivated, thrives in high-paced environment, positive attitude, and competitive. Our company is growing fast and we are looking for individuals who are looking to grow with us!

Ideal Candidates must have the following:

  • High attention to detail and the ability to multi-task.
  • Ability to work as a team and individually as needed.
  • Ensure the accurate, timely, and directing of a high volume of incoming calls in a professional manner.
  • Experience in a busy call center setting and/or handling multiple phone lines.
  • Ability to demonstrate exemplary customer service skills, ensuring all actions reflect high quality customer care.
  • Must demonstrate computer literacy; including, but not limited to: strong typing skills, speed, accuracy, and the ability to learn and use computerized systems. Prior knowledge of Salesforce is a plus.
  • Demonstrates strong communication skills. Must be able to communicate in written and verbal form with clarity and professionalism.
  • Handling inquiries ranging from general product information, technical issues, and pricing.
  • Clearly provide our customers with product and service information, and resolve customers concerns and/or complaints.
  • Enter customer information into the Customer Database Salesforce and identify and escalate priority issues.
  • Provide follow-up customer calls when necessary.
  • Related keywords: customer service representative, customer service, call center, remote work from home, call center representative

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Weekend availability

COVID-19 considerations

A mask must be worn at all times when an individual is not within his / her workspace or interacting with others and our office is professionally cleaned on a weekly basis.


High school or equivalent (Preferred)


Customer Service: 3 years (Preferred)

Apply Here!